NICE Ltd., together with its subsidiaries, provides cloud platforms for AI-driven digital business solutions worldwide. It offers CXone, a cloud native open platform that supports contact centers ranging from small single sites to distributed remote agents and enterprises Enlighten, an AI engine for CX that discovers automation opportunities for self-service digital-entry points solutions that enable organizations to address consumers' needs and journey orchestration solutions that empower organizations to connect and route customers to deal with the customer's request, and connecting them using real time AI-based routing. The company also provides smart self service solutions that empower organizations to build intelligent automated conversations based on data and prepared agent solutions and tools enable contact center agents to guide and alert them in real time so they can provide resolutions complete performance solutions that help organizations to record structured and unstructured customer interaction and transaction data and NICE Evidencentral, an digital evidence management platform for public safety emergency communications, law enforcement, and criminal justice helps agencies. In addition, it offers X-Sight, is an open and flexible AI-cloud platform for financial crime and compliance Xceed, a cloud platform for comprehensive AML and fraud prevention for small and mid-sized organizations data intelligence solutions that enable organizations to turn raw data into comprehensive actionable intelligence to prevent and detect financial crimes AI and analytics technologies to detect and prevent financial crimes in real-time money laundering and fraud prevention solutions that help organizations adhere to capital markets compliance and anti-money laundering compliance regulations intelligent investigations solutions and self-service solutions that provide organizations with customization and self-development capabilities. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was founded in 1986 and is based in Ra'anana, Israel.